Applies to: Dynamics 365 (online) version 8.2
Source: Microsoft

At the beginning of this year, we set out to bridge the gap between Dynamics 365 App for Outlook, the future of Dynamics 365 and Outlook integration, and the legacy Outlook add-in Dynamics 365 for Outlook. We are excited to announce the latest improvements to server-side synchronization and Dynamics 365 App for Outlook as a step in that direction. 

With the latest release of Dynamics 365 (online) version 8.2, we are providing the capability to track emails, appointments, and tasks in Outlook with a special Outlook category enabled through server-side synchronization. Assigning this special Outlook category to an email, appointment, or a task in Outlook will track the item to Dynamics 365. Similarly, removing the category from a tracked email, appointment, or task will untrack it in Dynamics 365. 

Here are some of the new features in release 8.2.2.1458:

• Allow delegates to track mail and appointment on users’ behalf
• Track multiple emails and appointments
• Track Outlook tasks to Dynamics 365
• Identify tracked emails and appointments in Outlook at a glance

Read full article in Microsoft MSDN blog: https://blogs.msdn.microsoft.com/crm/2018/05/02/introducing-outlook-category-based-tracking-in-server-side-synchronization/