Applies to: Microsoft Dynamics CRM 2011Dynamics CRM 2013Microsoft Dynamics CRM Online Professional EditionMicrosoft Dynamics CRM Online Professional PlusCRM Online via Office 365 E Plans… Symptoms Microsoft Dynamics CRM Online users may not be able to access their Microsoft Dynamics CRM Online environment or CRM outages may occur. Cause If certain IP address ranges or individual IP […]
Microsoft Dynamics CRM IP address range updates on March 2018
Microsoft Dynamics CRM Online users may not be able to access their online environment or CRM outages may occur if certain IP addresses are blocked. To avoid these issues, it is important to make sure the IP ranges identified in this article are available and not blocked by firewalls, antivirus or other network appliances. Note: […]
User sign-in with Azure Active Directory Pass-through Authentication
Azure Active Directory (Azure AD) Pass-through Authentication allows your users to sign in to both on-premises and cloud-based applications using the same passwords. This feature provides your users a better experience – one less password to remember, and reduces IT helpdesk costs because your users are less likely to forget how to sign in. When […]
Depreciation of Windows Phone app for Dynamics 365 (online), version 9.0
Statement of Microsoft: “On February 21, 2018, we announced the deprecation of the Windows Phone app for Dynamics 365 (online), version 9.0. On May 22, 2018, the Windows Phone app will no longer be supported for Dynamics 365 (online), version 9.0. Support for the app on Windows tablets and PCs remains unchanged. The Windows Phone […]
Approve Email with Exchange online for server-side synchronization
When using Dynamics 365 (online) with Exchange Online, the email address for a mailbox record needs to be approved by an Office 365 user with the Global Administrator role, when using server-side synchronization. When using other hybrid or on-premises scenarios, the system administrator role for Dynamics 365 will be fine. In case the global administrator […]