Internet accessible URLs required for connectivity to Microsoft Dynamics CRM Online (09/26/2018)

Karin Reuter

You cannot access Microsoft Dynamics CRM Online, or specific URLs fail to load when you use Microsoft Dynamics CRM. When you try to configure Microsoft Dynamics CRM for Outlook, you receive the following error message: “The server address (URL) is not valid”.
Additionally, a network error message is displayed if you monitor network traffic or web requests. The error is logged as an HTTP 502 error.

Cause
A proxy or firewall may be configured to prevent Microsoft Dynamics CRM URLs from accessing server resources.

Resolution
Add the following URLs to the white list to allow traffic to proceed to these URLs.

Is Dynamics 365 Server-Side Sync filling up your database?

Karin Reuter

Dynamics CRM Server-Side Sync allows you to capture logs which could help in troubleshooting any issues with users mailboxes in regards to the Server-Side Sync. The alerts are shown on the Alerts wall or the Alerts section in the mailbox or email server profile records. This is very interesting for Dynamics Online deployments, without having […]

Microsoft CRM 2016 / Dynamics 365 updates and hotfixes

Karin Reuter

This article lists the updates and hotfixes that are available for Microsoft Dynamics 365 Note! With build 8.2.0 the name of product changed from CRM 2016 to Dynamics 365 A great improvement is not documentend! In version 8.2.1 and also in 8.1.1 an performance bug with the views is fixed. In most cases there are […]

Introducing Outlook category-based tracking in server-side synchronization

Karin Reuter

Applies to: Dynamics 365 (online) version 8.2 Source: Microsoft At the beginning of this year, we set out to bridge the gap between Dynamics 365 App for Outlook, the future of Dynamics 365 and Outlook integration, and the legacy Outlook add-in Dynamics 365 for Outlook. We are excited to announce the latest improvements to server-side […]

Azure Active Directory Seamless Single Sign-On: How to & Quickstart

Karin Reuter

Requirements: You use version 1.1.654.0 or later of Azure AD Connect (Check latest version here: https://www.microsoft.com/en-us/download/details.aspx?id=47594) Recommendation: Allow outgoing connections to internet using port tcp 443. This is the best practice to make the connection up and running without risk of issues with changing URL. Otherwise: If your firewall or proxy allows DNS whitelisting, whitelist […]

Windows 10 release information

Karin Reuter

Overview for Windows 10 release information, which explains build numbers and versions: Microsoft has updated its servicing model. The Semi-Annual Channel is a twice-per-year feature update release targeting around March and September, with 18-month servicing timelines for each release. The Semi-Annual Channel replaces the Current Branch (CB) and Current Branch for Business (CBB) concepts starting […]

Troubleshooting and monitoring server-side synchronization

Karin Reuter

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online This page is your source for issues and resolutions for troubleshooting server-side synchronization. Check back for updated information as issues are discovered and resolutions recorded. content: The Server-Side Synchronization Performance dashboard and how to use this Common alerts and recommended resolutions, […]

List of Dynamics 365 Online regions

Karin Reuter

The URL of a Dynamics 365 Online instance tells you the location of the instance. Please refer the second part of URL, after organization name: North America – *.crm.dynamics.com South America – *.crm2.dynamics.com Canada – *.crm3.dynamics.com Europe, Middle East and Africa (EMEA) – *.crm4.dynamics.com Asia Pacific Area (APAC)- *.crm5.dynamics.com Australia – *.crm6.dynamics.com Japan *.crm7.dynamics.com India […]

Microsoft Dynamics CRM Online IP Address Ranges – (update 30/03/2018)

Karin Reuter

Applies to: Microsoft Dynamics CRM 2011Dynamics CRM 2013Microsoft Dynamics CRM Online Professional EditionMicrosoft Dynamics CRM Online Professional PlusCRM Online via Office 365 E Plans… Symptoms Microsoft Dynamics CRM Online users may not be able to access their Microsoft Dynamics CRM Online environment or CRM outages may occur. Cause If certain IP address ranges or individual IP […]

Server-Side Sync – Functions and limitations

Karin Reuter

Server-Side Sync is a great feature. It runs independent from client resources and uses a server-to-server connection between Dynamics 365 and Exchange OWA. All information’s from Dynamics 365 records are up-to-date in the Exchange mailbox and you can see changes on appointments, contacts and tasks it in Outlook program and on all mobile devices, including […]