Effective October 2019, to help ensure service levels, availability and quality, there are entitlement limits to the number of requests users can make each day across model-driven apps in Dynamics 365 (such as Dynamics 365 Sales and Dynamics 365 Customer Service) PowerApps, and Microsoft Flow.
What is a Microsoft Power Platform request?
Requests in Microsoft Power Platform consist of various actions which a user makes across various products. At a high level, below is what constitute an API call:
- Connectors – all API requests to connectors from PowerApps or Microsoft Flow
- Microsoft Flow – all Microsoft Flow step actions
- Common Data Service – all CRUD operations, as well as special operations like “share” or “assign”. These can be from any client or application and using any endpoint SOAP or REST. These include but are not limited to plug-ins, async workflows, and custom controls making the above mentioned operations.
Note that for Common Data Service, there will be a small set of system internal operations that are excluded, like login, logout, and system metadata operations like getClientMetadata.
Because some thresholds are changing / increasing, you will find the whole article at Microsoft Docs and find all current values and informations: