With the latest release of Microsoft Dynamics CRM Online (8.2 or later), Microsoft has published new feature Organization Insights, which provides the system administrator(s) of a Dynamics 365 Online organization with the ability to view user activity metrics to gain a better understanding of how well the Dynamics 365 instance is being used. Basically, this feature can help CRM Administrator or Support team to plan their activity very well, it can also help by providing important user adoption report.

At this time Organization Insights is a preview feature!